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ASK Heating Central Heating Services Ltd

Ask Heating Services IpswichASK Central Heating Services in Ipswich

Our Commitment to Privacy

PRIVACY POLICY

Your privacy is important to Us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2018.

We may process “personal data” (as defined in data protection legislation) as part of our contracted services and/or in our administration. All data are held securely and for as long as they relate to the reasons for collection and/or if there is a statutory retention period.

Data may be shared with third parties as part of our contracted services, for our administration and/or if we are required by law to do so. We cannot accept any liability for any processing conducted by a third party outside our remit.

As part of our compliance, we have conducted a cookie audit on our website. Cookies are internet files used by the system to view websites and their content. We utilise analytical cookies to help us monitor and develop our site. None of the cookies we use are intrusive on your system. You are at liberty to turn off cookies through your browser but you should be aware that this may affect your viewing experience.

None of the above affects your rights under the legislation, in particular your right to access the data we hold on you. You may request a copy of the personal information we may hold on you – this should be submitted in writing to ASK Heating Services, Alstons Court, Unit 10 Leslie Road, Ipswich, IP3 9P. Please include enough information to enable us to identify you and search for appropriate data.

If you are dissatisfied with this policy, have queries about our data protection procedures or wish to lodge a complaint, please contact the company in the first instance. Thereafter you have the right to submit a complaint to the Supervisory Authority, the Information Commissioner’s Office (ICO):

The Information Commissioner’s Office

Wycliffe HouseWater Lane

Wilmslow

Cheshire SK9 5AF

Cookies

The Website Software and GDPR 

All versions of website software use cookies. Cookies are internet files used by the web browser to view websites and their content. Our software utilises analytical cookies to help monitor and develop the software and your website. None of the cookies we use are intrusive on a viewer’s system. Users are at liberty to turn off cookies through their browser settings. 

Our CMS Software uses the following cookies: 

1) Google reCaptcha 

- Encrypted Cookie by Google reCaptcha 

2) Login

 - "activuser" - ID of the user 

- "activdata" - Encrypted password of the user 

3) Font Resize Functionality 

- Saves the cookie state of the sizes of the fonts of the website 

4) MoxieCode FileManager Core Plugin 

- When the MoxieCode File Manager opens the following cookie variable is being saved: 

- MCManager_ (this variable serves as an authenticator of the logged in users for using the MoxieCode FileManager) 

5) MoxieCode FileManager FavoriteCookiePlugin 

- This plugin triggers to save a cookie on the browser whenever a user uses its favorites functionality which is: 

- MCManagerFavoriteCookie

6) MoxieCode FileManager HistoryCookiePlugin 

- This plugin triggers to save a cookie on the browser whenever a user uses its history functionality which is: 

- MCManagerHistoryCookie

7) MoxieCode ImageManager Core Plugin 

- When the MoxieCode Image Manager opens the following cookie variable is being saved: 

- MCManager_ (this variable serves as an authenticator of the logged in users for using the MoxieCode ImageManager) 

8) Mutiple Upload on ImageManager 

- When the user uses mutiple upload of files in ImageManager it triggers to save a cookie to save to remember the files that were multiple selected to be uploaded. 

- plupload_ui_view 

9) MoxieCode ImageManager FavoriteCookiePlugin 

- This plugin triggers to save a cookie on the browser whenever a user uses its favorites functionality which is: 

- MCManagerFavoriteCookie

10) MoxieCode ImageManager HistoryCookiePlugin 

- This plugin triggers to save a cookie on the browser whenever a user uses its history functionality which is: 

- MCManagerHistoryCookie

No user information is collected and stored by the software, unless through contact forms. By default, the software does not store data collected through contact forms, but this information is sent via email to the website owner. 

The website uses SSL to encrypt all transfer of data between the server and the user’s browser. 

If the software used by our website contains email marketing functionality, all contact information in our mailing list is stored in a password protected and secure database.

Most web browsers allow some control of cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org

All written notices to be given to us shall be sent by post to:

ASK Heating Services.

Alstons Court,
The Street
Belstead
Ipswich IP8 3LY